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Account Deletion Policy

LastEmber · Effective date: June 25, 2026 · Last updated: July 9, 2026

In accordance with Apple App Store Review Guideline 5.1.1(v), LastEmber provides an in-app mechanism to permanently delete your account and associated data, directly from within the app — no need to visit a website or contact support.

1. How to Delete Your Account

  1. Open LastEmber and go to Settings.
  2. Tap Delete Account.
  3. Confirm your choice in the secondary confirmation prompt.

Deletion takes effect immediately upon confirmation. There is no waiting period, and no need to first delete individual Moments or drafts.

2. What Gets Permanently Deleted

Upon confirmed account deletion, we immediately and permanently erase:

We do not retain backups of this data beyond what is necessary to complete the deletion process across our systems, and we do not offer an account "recovery" window after deletion — this action cannot be undone.

3. What May Be Retained (and Why)

A small set of records may be retained after account deletion, strictly limited to what is necessary for legal, safety, or anti-abuse purposes:

RecordReason for retention
Anonymized, aggregated moderation logs (e.g., "a now-deleted account was shadow-banned for repeated violations")Abuse prevention and platform safety trend analysis — contains no content or personal identifiers
Records required to comply with a legal obligation, court order, or active investigationLegal compliance
App Store transaction recordsRetained by Apple per App Store policy; LastEmber may retain only the minimum transaction or entitlement metadata required for legal, accounting, fraud-prevention, or subscription-dispute purposes

None of the retained records listed above can be linked back to your deleted account's identity, content, or location data.

4. Deleting Individual Content Without Deleting Your Account

If you only want to remove a specific Moment rather than your entire account, you can delete individual Moments at any time from Ego. This does not require deleting your account, and does not affect your ability to keep using LastEmber.

5. Subscriptions

Deleting your LastEmber account does not automatically cancel an active App Store auto-renewing subscription. To stop being billed, manage or cancel your subscription separately through Settings → [Your Name] → Subscriptions on your iOS device, or via Apple's official subscription management page.

6. Contact Us

If you are unable to delete your account through the app, or have questions about what data was removed, contact us at:
Email: hengtong.li@foxmail.com